Scams Warning Signs

The first thing to do is tell family members who are not computer savvy to not click any links whatsoever.

There are a few warning signs when it comes to spotting scam. Here are some situations to look out for:

  • You’re asked to share your passwords, security code with anyone, this includes your family and friends.
  • When an offer claims that you can’t lose, has very little risk, or simply seems too good to be true.
  • You receive unsolicited contact via phone, email, SMS or a popup message, with pressure or intimidation to complete an action on the spot.
  • Unusual payment methods such as giftcards, crypto currency, using a transfer agent or cash withdrawals.
  • You receive payment instructions from a trusted supplier or conveyancer with different payment details.
  • You’re told not to tell anyone or are coached on what to say if asked.

How to protect yourself

Here are some tips to help protect you from scams

  1. If you get a suspicious email or text message, always look at the domain name/website it is coming from.
  2. Consider if the request is genuine. Go on line to the bank or business it is coming from. Always research who you’re dealing with and/or get a trusted second opinion.
  3. when checking online, don’t always click on the first website that comes up in the search. Check the domain name first.
  4. Keep Security software up to date on all devices. Don’t open suspicious texts, pop-up windows or emails – its best to delete or exit out of these.
  5. Keep your personal/business details secure and don’t share passwords and security codes with anyone.
  6. Never give a stranger or unsolicited caller remote access to your computer or device.
  7. Don’t send money or provide your personal details to anyone you have only interacted with online or via the phone.
  8. Always verbally validate the payment requests received via email. Use an independently sourced phone number you trust to check the account details. Don’t use the phone numbers in the email or invoice. 
  9. Be open with the bank regarding your transactions. The bank needs all the information to protect you and your money.


Learn more

By arming yourself and others with scam prevention knowledge you can help protect each other.

Where to seek help

If you’ve lost money or given your personal details to a scammer, there are steps you can take straight away to limit the damage and protect yourself from further loss.

  • If you’ve sent money or shared your banking or credit card details, contact us
  • If you’ve given your personal information to a scammer, visit IDCARE (, Australia and New Zealand’s not-for-profit national identity and cyber support service. IDCARE can work with you to develop a specific response plan to your situation and support you through the process.
  • Take the time to warn your friends and family about these scams.
  • If the scam occurred on social media, report it to the social media platform.

Register for Australian Government’s Scamwatch email alerts to get updates on the latest types of scams targeting Australian consumers and small business.


Things you should know

  1. As reported in the Australian Competition & Consumer Commission’s (ACCC) Targeting Scams: report of the ACCC on scam activity 2021.